Cultivating a performance orientation has been a central theme in several countries for two decades, and, while much has been learned about indicator systems and incentive systems, many problems remain. In a number of other countries it is clear that there is plenty of performance measurement but not much performance management.
Public sector organizations around the world face unprecedented pressure to improve service quality while progressively lowering their costs. Performance is becoming vital.
The Performance theme is a major issue and at IIAS, EGPA and IASIA, we develop research and focus on this important issue.
The first focus of our knowledge portal is dedicated to this important theme