Belgium

Federal Staff Portal

Des eCommunities/eWorkspace à beConnected La nouvelle plateforme collaborative qui verra le jour dans le courant de l’année 2010 a été baptisée. Suite à l’appel lancé fin 2009, le SPF P&O a reçu plus de 100 propositions de noms différents : un vrai succès ! Le choix s’est finalement porté sur beConnected. Moderne et dynamique, ce nom suggère l’idée de mise en relation, de partage et de collaboration. De par sa similitude avec le .be, la première partie de beConnected fait également référence à l’environnement fédéral. Plus d’infos sur beConnected.

Canada

Institute of Public Administration of Canada(IPAC)

Qualité Publique (France)

Germany

Verwaltung innovativ (Innovative Management)

Newsletter management innovation – June 2010 Issue (06/2010)

Dear subscribers, The following information is currently available for you:

• A say! 14 theses on the network policies – Online
  consultation on 23 June 2010
• Excellent: Recruiting Video “Experience IT@BMI”
• Implemented: New procurement rules
• Successful Midway in IT investment program
• Advert: brochure on civil service issues of maternity and
  parental leave
• Introducing: D115-Regional Conference in Baden-Württemberg
• Berlin is a partner Land of the exhibition
  “Modern State”, on 27-28. October 2010 in Berlin

Italy

PloneGov Italia

Un momento di scambio delle esperienze italiane (A Moment to Exchange Italian Experiences), was held on 25 novembre 2009:

The workshop included the illustration of several case studies from some member organizations, and will provide the needed space for discussion among members, some of which have already started to share their Plone solutions and to work in synergy on new projects. Find the papers presented by clicking on the following link

South Africa

ICIMT 2010 : “International Conference on Innovation, Management and Technology
The International Conference on Innovation, Management and Technology aimed to bring together academic scientists, leading engineers, industry researchers and scholar students to exchange and share their experiences and research results about all aspects of Innovation, Management and Technology, and discuss the practical challenges encountered and the solutions adopted. You can download the proceedingsCentre for Public Service Innovation (CPSI)

Launch of the 2010 All Africa Public Sector Innovation Awards – The All Africa Public Sector Innovation Awards (AAPSIA) is one of the thematic areas within a broad programme of the 6th Conference of African Ministers of Public/Civil Service chaired by Kenya. The Conference of African Ministers of Public/Civil Service is a programme of the African Union.It is programmed for ovember 2010.

Korea ranked 1st place in UN E-Governance Survey – The Minister of Administration and Security Maeng Hyung-kyu received the award on Korea’s behalf at the 2010 UN Public Service Awards Ceremony that took place in Barcelona, Spain on Wednesday (Jun. 23).

Switzerland

Swiss Society of Public Administration

Open Government et eParticipation – L’approche suisse : Open Government, le web 2.0 et les évolutions technologiques reliées influencent de plus en plus la participation citoyenne. L’article montre les possibilités d’eParticipation et de l’approche suisse.

United Kingdom

Local Government Improvement and Development

Are e-consultations worth two clicks? – Gez Smith, a Local Government Consultant for Delib, says e-consultations can get to the parts that traditional consultations cannot reach.

Commonwealth Association for Public Administration & Management

A Survey of Innovation in the Public Sector – In conjunction with the 2010 International Innovation Awards, CAPAM is supporting a survey of all award applicants with the aim of improving our understanding about Innovation in the Public Sector. The focus of the study is the relationship between leadership, organizational climate and successful innovation in the public sector. The role of champions is also examined.

The latest issue of Commonwealth Innovations publication is out. This edition features an article on Ethics, Accountability and Good Governance in CAPAM Corner and also a Summary Report on the Conference on Good Governance, Accountability & Trust held in Abuja, Nigeria. Additional articles address how data will transform democracy(Canada), the environment and the nature of strategy:(Malaysia), and reform in the Tanzanian public service (Tanzania) To submit articles and notices for publication, or for copyright and further information about the publication, please contact awong@capam.org. Editor: Ada Wong, Manager, Membership& Communications.

CAPAM 2010 International Innovations Awards: CAPAM is pleased to announce the launch of the 2010 International Innovations Awards! We are now accepting applications for this awards cycle. The 2010 CAPAM International Innovations Awards theme is Cultivating Innovation for the Public Service of the Future.

European Union

ICT 2010: Digitally Driven, Europe’s most visible forum for ICT research and innovation – This biennial event has become a unique gathering point for researchers, business people, investors, and high level policy makers in the field of digital innovation. Brussels Expo, 27-29 September 2010.

e-Challenges 2010, Warsaw 27-29 October 2010 – The eChallenges e-2010 Conference takes place in the beautiful city of Warsaw, coinciding with Chopin’s 200th Anniversary. This is the twentieth in a series of Annual Conferences supported by the European Commission, which regularly attracts over 650 delegates from leading commercial, government and research organisations around the world to share knowledge and experience, lessons learnt and good practice

The Lisbon Council

Innovating Indicators: Choosing the Right Targets for EU 2020 With reflection on the EU 2020 in full swing, Ann Mettler weighs into the debate with an analysis about the political economy of indicators, as well as concrete recommendations on targets for the EU’s new economic blueprint. “Innovating Indicators: Choosing the Right Targets for EU 2020” is a unique reflection on how to measure and evaluate societal progress and make the policy process more inclusive and meaningful to a broader number of people.

Open Source Observatory and Repository

The Government of Malta distributes OSS government solutions under the European Union Public Licence -  The Government of Malta has published (effective 1st June 2010) its “Open Source Software Directive”. The objective of this directive is to guide the implementation of cost-effective and non-disruptive Open Source Software (OSS) throughout Government. It also seeks to maximise re-use of procured software by enabling the distribution of Government solutions as OSS under the European Union Public Licence (EUPL), where appropriate.

United Nations Public Administration Network

E-government to Create Opportunities for All

The current global financial and economic crisis is putting tremendous pressure on governments to do more with less. Although financial markets stabilized in 2009 due to massive and internationally coordinated government intervention, the real economy is still in a state of shock with high rates of unemployment and tremendous squeeze on government revenues in many countries. E-government – once a bold experiment and now an important tool for public sector transformation – has progressed to the point where it is now a force for effective governance and citizen participation, both at national and local levels.

Belgium

Federal Government Portal

Grande campagne nationale sur la eID date: D’ici fin 2009, tous les Belges devraient posséder une carte d’identité électronique (eID). Parce que peu de personnes utilisent ses nombreuses applications pratiques, le SPF Intérieur et Fedict lancent une campagne d’information intitulée “Ton eID, ça simplifie”.

Federal Staff Portal

Des eCommunities/eWorkspace à beConnected La nouvelle plateforme collaborative qui verra le jour dans le courant de l’année 2010 a été baptisée. Suite à l’appel lancé fin 2009, le SPF P&O a reçu plus de 100 propositions de noms différents : un vrai succès ! Le choix s’est finalement porté sur beConnected. Moderne et dynamique, ce nom suggère l’idée de mise en relation, de partage et de collaboration. De par sa similitude avec le .be, la première partie de beConnected fait également référence à l’environnement fédéral. Plus d’infos sur beConnected.

Pdata obtient le label Anysurfer
: Les pouvoirs publics, tout comme les entreprises ou les citoyens, doivent réagir rapidement aux nouvelles tendances de la société et rendre compte plus souvent et de manière précise de leur gestion. Ils doivent pouvoir extraire rapidement, des données disponibles, toute l’information pertinente dont ils ont besoin et communiquer en toute transparence le volume et la composition du “personnel” aux acteurs concernés: parlementaires, institutions internationales, syndicats, citoyens, universités, presse, … Le site web www.pdata.be a été développé à ces fins en 2003. www.pdata.be vient d’obtenir le label d’accessibilité Anysurfer.

Solution eHR (electronic human resources)
A terme, un guichet électronique vous permettra de demander vos congés par voie électronique, d’avoir un aperçu de votre dossier personnel en un simple clic. Les fonctionnaires dirigeants disposeront en permanence d’une situation actualisée de leur personnel, ce qui facilitera l’analyse de données et la prise de décisions. Les formations de base ont déjà débuté.

“Médiateur fédéral, un pont entre le citoyen et l’administration“. Depuis le 1er octobre 2008, le citoyen a la possibilité de contacter gratuitement le médiateur fédéral grâce au numéro de téléphone “vert” 0800 99 961. Ce numéro gratuit devrait contribuer à améliorer l’accessibilité de l’institution.

Canada

Institute of Public Administration of Canada(IPAC)

Qualité Publique (France)

Germany

Verwaltung innovativ (Innovative Management)

Newsletter management innovation – June 2010 Issue (06/2010)

Dear subscribers, The following information is currently available for you:

• “The responsibility of the individual for the big picture” – Authorities leadership meeting of the Federal State
• Clear commitment to 115: Federal Government decides on the participation of key points in the single federal authorities call
• Published: Guide to Online Consultations
• Published: Guide to ITcontrol in the federal administration
• Adopted: Concept for the benefit and impact in controlling the  IT investment program
• Introducing: GeoPortal.Platform
• Bookmarked! Mass Modern State, 27-28. October 2010 in Berlin

Italy

PloneGov Italia

Un momento di scambio delle esperienze italiane (A Moment to Exchange Italian Experiences), was held on 25 novembre 2009:

The workshop included the illustration of several case studies from some member organizations, and will provide the needed space for discussion among members, some of which have already started to share their Plone solutions and to work in synergy on new projects. Find the papers presented by clicking on the following link

South Africa

ICIMT 2010 : “International Conference on Innovation, Management and Technology
The International Conference on Innovation, Management and Technology aims to bring together academic scientists, leading engineers, industry researchers and scholar students to exchange and share their experiences and research results about all aspects of Innovation, Management and Technology, and discuss the practical challenges encountered and the solutions adopted.
Centre for Public Service Innovation (CPSI) Annual Public Sector Innovation Awards
CIDA City Campus Scoops the Prestigious 2009 Public Sector Innovator of the Year Award The purpose of the awards is to promote and encourage best practice in public sector innovation and service delivery and celebrate the successes of individuals, teams and departments in the quest for a more effective, efficient and accountable government.

What is Green e-Government ?
Since Aug. 15 when President Lee Myung-bak declared an era of green – an era of low carbon and green growth – green growth policy has been adopted as the nation’s first priority.

Sweden

Eurocities

The city of Linköping, Sweden, will host the Summer Event 2010 of the Knowledge Society Forum.The date for the event is 9th-11th June 2010. Increasing social inclusion and decreasing poverty through ICT. The event is organised as part of the activities taking place under the European Year for combating Poverty and Social Exclusion.

It will be held in the framework of the three days meeting of the EUROCITIES Knowledge Society Forum Summer Event – ‘How to plan and build the inclusive, sustainable and desirable city’; the latter will focus on ICT as a basic necessity when planning and building inclusive and sustainable cities.

Attendance to this open event is free of charge but prior registration via the website of the EUROCITIES Knowledge Society Forum Summer Event is required.

Switzerland

Administration fédérale

La Suisse en tête de l’innovation internationale:  La Suisse présente la meilleure capacité d’innovation au monde. C’est la conclusion de la dernière enquête sur l’innovation dans l’économie suisse que mène depuis 1990 le KOF, le Centre de recherches conjoncturelles de l’Ecole polytechnique fédérale de Zurich, sur mandat du Secrétariat d’Etat à l’économie SECO.
Or la stagnation conjoncturelle risque d’affecter fortement l’innovation, ce qui pourrait rejaillir sur le potentiel de croissance
à moyen terme. L’enquête a été réalisée en automne 2008, peu avant l’éclatement de la crise économique, sur la base du panel d’entreprisesdu KOF, qui repose sur un échantillon de 6000 firmes.

Turkey

International Informatics Law Congress

Attendance to this conference is free of charge; registration can be performed online until 31 May 2010.

United Kingdom

The National Council of Voluntary Organisations

Transforming together -innovation, public services and the voluntary sector.
The Public Service Delivery Network annual conference, jointly organised with the Sustainable Funding Project Innovation Initiative was held on 3rd March 2009 . Keynote Enabling innovation – supporting and growing innovative public services This’s a summary of the Geof Mulgan’s intervention. Innovation much talked about inpublic services-but not systemitically understood and not systtemitically supported or managed resulted- a society full of innovative people and organisation that failed to make the most of them. Download
Geoff Mulgan’s presentation (PDF, 1MB).

Commonwealth Association for Public Administration & Management

The latest issue of Commonwealth Innovations publication is out. Commonwealth Innovations is published
quarterly by the Commonwealth Association for Public Administration and Management.
To submit articles and notices for publication, or for copyright and further information about the publication, please contact awong@capam.org.
Editor: Ada Wong, Manager, Membership& Communications
CAPAM 2010 International Innovations Awards: CAPAM is pleased to announce the launch of the 2010 International Innovations Awards! We are now accepting applications for this awards cycle. The 2010 CAPAM International Innovations Awards theme is Cultivating Innovation for the Public Service of the Future.

European Union

Innovation & Creativity in Europe’s public sectors

This debate took place on May 13,2009 in Brussels under the European Year of Creativity and Innovation.
Emphasis was placed on the role of innovation in delivering public sector services. How the European public sector can innovate faster and increase productivity so as to be able to continue to provide high standards of social services with fewer resources? Download the reference document, report and profiles of the debate .

The Lisbon Council

Innovating Indicators: Choosing the Right Targets for EU 2020

Open Source Observatory and Repository

Breaking the mould: Grosseto develops the OpenPortalGuard eID system

In 2003 the Italian Ministry of the Interior decided to launch a pilot project for the use of eID cards in Italy, and asked a contractor to develop the necessary software. Grosseto became part of an international network of public bodies working on open source eID solutions. The content and conduct of this project are available on this link .

Organisation for Economic Co-operation and Development.

Economics : OECD Forum and Ministerial meeting to focus on innovation, growth from 26-May-2010 to 28-May-2010

New OECD forecasts for economic growth and strategies to boost innovation will be at the heart of discussions at the OECD’s annual Forum and Ministerial meeting in Paris on 26-28 May 2010. The OECD’s latest Economic Outlook will be released by OECD Secretary-General Angel Gurría with Chief Economist Pier Carlo Padoan.

United Nations Public Administration Network

E-government to Create Opportunities for All

The current global financial and economic crisis is putting tremendous pressure on governments to do more with less. Although financial markets stabilized in 2009 due to massive and internationally coordinated government intervention, the real economy is still in a state of shock with high rates of unemployment and tremendous squeeze on government revenues in many countries. E-government – once a bold experiment and now an important tool for public sector transformation – has progressed to the point where it is now a force for effective governance and citizen participation, both at national and local levels.

EuropeanCivil Registry Network

ECRN (European Civil Registry Network) is a project funded in the EC initiative, Information and Communication Technologies Policy Support Program for Competitive and Innovation.

The ECRN project is striving to become the European Service Platform for the Civil Registry with the establishment of an ECR_Platform among the Civil Acts Registries of National Administrations. It is implementing an ambitious policy of strategic cooperation with key players of the Civil Registry in Europe with the set-up of an experimental system designed to ensure the safe and certain identification of the Civil Acts (birth, death, marriage, divorce etc.) exchange. Together with the cooperation in the public arena, ECRN is active in cooperation with European market technology leaders of the Civil registry and Demographic Services in Europe.

iGov Global ExchangeThe iGov was held 16-19/6-09 in Singapore. iGov Global Exchange is an open platform that brings together policy makers, implementers and developers to share experiences and best practices on the future e-Government model worldwide. It also showcases successful projects in building e-Government infrastructure and applications to better serve the needs of customers in the digital age. Read the conference proceedings.

Belgium

Federal Portal Website

Selor publishes its 2009 Annual Report:  Selor, the selection of office administration, has published its 2009 annual report. Because of its unique role in the labor market, Selor is in direct contact with candidates, government organizations and policy makers. This annual report presents all the figures in 2009 Selor and testimonials, recommendations for the future and a retrospective activities Selor since 2002. The annual report is open, interactive and accessible to all via a dedicated website.

Economic Outlook 2010-2015: The Federal Planning Bureau presented this week his economic outlook for 2010-2015. The Planning Bureau has outlined detailed perspectives with regard to the next five years: :

• Belgian, European and global economies
• Labour market
• Public Finance
• Energy consumption
• …

Federal Staff Website

The PPS Social Integration and the Commissariat General for Refugees and Stateless Persons have published their 2009 annual report : The 2009 Annual Report of the Planing Public Service Social integration provides a summary of all the milestones that the PPS has raised throughout the year 2009 and should find a realisation in 2010, a fundamental year for Belgium as it takes over the Presidency of the European Union. Every year, the annual report of the Commissioner General for Refugees and Stateless Persons (CGRA) illuminate trends in the issue of asylum in Belgium, and outlines the activities and organization of CGRA.

Canada

Public Service Alliance of Canada Website

The 15th National Triennial Convention of the Public Service Alliance of Canada was held at the Vancouver Convention & Exhibition Centre in Vancouver, BC on April 26 – May 1, 2009. The theme for the 2009 PSAC National Triennial Convention was: Lead the Way for Quality Public Services. You can download the Proceedings of the Congress whose theme was to inspire participants to promote quality public services.

Centre sur la productivité et la prospérité de HEC Montréal

La productivité et la performance du secteur public au Québec
Ce projet s’inscrit dans une vaste étude ayant pour but de documenter la progression de la productivité et de la performance de plusieurs entités gouvernementales au Québec. La version complète est disponible en anglais seulement :
Laurin, C., Quenneville, M.-E., Thibodeau, N., “ The Long-run Performance of Decentralized Agencies“, sept. 2009, À paraître dans “Governance of Public Sector Organization: Autonomy, Control and Performance”, par Per Laergreid et Koen Verhoest, Éditeurs.  

INFONEX Performance Management for the Public Sector. Solving Measurement and Evaluation Challenges, November 24 and 25, 2009, OTTAWA, ONTARIO The Proceedings (for sale) are available now.

Qualité Publique (France)

Les rencontres de la performance et de la responsabilité. 9-10 décembre 2009. Cette nouvelle initiative de rencontres plutôt destinée aux entreprises mais aussi aux organisations publiques traite de tous les domaines de l’amélioration de la qualité, au développement durable, RH … Elle aura lieu à la Bourse du Commerce à Paris. FQP est associé au groupe de pilotage. 

Comment les citoyens-usagers pourraient-ils prendre part à l’amélioration des services publics locaux ? 26 mars Organisée, à l’initiative de l’Institut de la Gestion Déléguée avec le concours de ses Partenaires réunis au sein d’un comité de pilotage, la Conférence de citoyens sur les services publics locaux arrive à son terme. Cette démarche qui s’inscrit dans le cadre du 7e principe de la Charte des Services Publics Locaux, sera clôturée par un débat public sous le haut parrainage de Jacques Pélissard, Président de l’Association des Maires de France.

Germany

Verwaltung innovativ (Innovative Management)

Congress on Quality - On April 27, 2010 at the invitation of the Federal Ministry of the Interior, in cooperation with the German Society for Quality (DGQ), the Congress on Quality Management in Cologne was attended by approximately 100 leaders, from the  Federal, Länder and local level of governance. It was the first time the issue of quality was the subject of a conference involving all levels of management. The program and papers can be downloaded in German.

South Africa

Department of public Services and Administration Website

Deferred implementation of the Variable Pay System (VPS) linked to the performance management system for members of the SMS

The minister for the public service and administration has made a number of terminations regarding the implementation of a proposed Variable Pay System (VPS), for full times SMS members appointed in terms of public service act. VPS Would be effective as from 1 April 2009, and this would be translated to the current financial year 2008/09 being the last SMS performance cycle for the payment of performance bonuses for qualifying SMS members using the current performance management policy in terms of the procedures and instruments.

Circular: http://www.dpsa.gov.za/documents/rp/2009/14_4_1_p_23_03_2009.pdf

BuaNews

Public servants will be monitored – Zuma
Cape Town – President Jacob Zuma says regular monitoring and evaluation of government’s performance is crucial if it is to achieve its delivery objectives.

South Korea

The Korea Times

E-Government Web Sites Underutilized By Do Je-hae Staff Reporter

Koreans have been praised worldwide for their passion and expertise in developing Web portals for citizen services under the “e-government” project.

Switzerland

Federal administration

Administration plus efficace et répondant mieux aux besoins de la population, sur les principes de la GMEB (gestion par mandat de prestations et enveloppe budgétaire). Pour répondre aux mutations en cours dans l’économie et la société, le secteur public se doit d’alléger son organisation bureaucratique, d’assouplir ses structures et d’optimiser ses processus. Le moteur d’une administration plus efficace porte un nom, celui de (nouvelle) gestion publique ou de gestion des affaires administratives axée sur les résultats.: le GMEB (gestion par mandat de prestations et enveloppe budgétaire).

Documentation – Link to the guide http://www.flag.admin.ch/f/index.php

Link to the Administrative Units GMEB

La gestion du personnel dans l’administration publique doit allier orientation sur la performance et motivation des collaborateurs. Des résultats empiriques provenant de l’administration fédérale jettent une nouvelle lumière sur ce sujet d’actualité.

United States of America

The Third Annual Public Performance Measurement and Reporting Conference

March 18-19, 2010, Chattanooga Convention Center, Chattanooga, TN. We invite proposals for presentations, papers, panels, workshops, and case studies from practitioners, academics, researchers, vendors, and students that address issues of performance measurement in the public and nonprofit sectors.

Topic 1: Performance Improvement and Analysis
Since the enactment of the Government Performance and Results Act in 1993, all agencies now have strategic plans and performance measures supported by an infrastructure of staff and processes build to collect and deliver performance data.  The Obama Administration took office promising to appoint a “chief performance officer” to improve performance.

European Union

European Parliament Press Service

Cutting off finance for terrorism: towards a European system – Many Civil Liberties Committee MEPs hailed the progress achieved in the new agreement on banking data transfers to the USA for counter-terrorism purposes, four months after rejecting the previous agreement and pressing the European Commission to come up with a new deal. On Thursday, Parliament won firmer Council and Commission commitments to put in place an EU programme to combat finance for terrorism.

Stronger oversight of EU financial markets – Since the economic crash and subsequent global crisis there have been calls for closer monitoring of the financial system and better EU coordination. On Monday it was the turn of the Parliament’s Economic Committee to have its say on the proposals for a European Systemic Risk Board and a European System of Financial Supervisors. Stricter controls over hedge funds and other “alternative investment funds” will be voted on 17 May.

Delegated legislative powers: only within certain limits – From humanitarian emergencies to technical rules and regulations, swift minor adjustments are sometimes needed to EU legislation without resorting to lengthy procedures. The Lisbon Treaty introduced a new streamlined system for delegating to the European Commission the power to make minor changes to EU laws when needed. MEPs adopted a resolution on Wednesday stating how these powers should be delegated, under what conditions and limits, and how the Commission’s use of them should be monitored.

Data transfers to USA: Parliament states its terms – Any new agreement on providing bank data to the United States – for example via the SWIFT system – must avoid “bulk data” transfers until they can be processed within the EU, warned MEPs on Wednesday. As for Passenger Name Records, Parliament opted to postpone its vote on the existing agreements with the United States and Australia and called for those accords be renegotiated on the basis of new criteria.

European Commission

European Commission seeks contract law solutions to smooth Single Market for consumers and businesses – Contracts are the basic building blocks for relationships between businesses and consumers. The European Union’s Single Market is built on contract laws. However, businesses – particularly small and medium-sized companies – are hampered in cross-border sales because they must follow different contract laws for each of the EU’s 27 Member States. Only 8% of consumers buy online from another Member State (Consumer Scoreboard 3rd ed.).

2010 European aid report: read how EU’s action helps the poorest countries to develop – The European Commission adopted on 26/06/2010 its Annual Report 2010 on the implementation of EU’s development and external assistance policies in 2009. Programmes and projects led by the Commission reached around 140 developing countries.

OECD

Korea : Economic Survey says reforms are needed for a stronger recovery

Development: Belgium improves the quality and volume of its aid

Overcoming Barriers to Administrative Simplification Strategies: Guidance for Policy Makers

This guide draws on the experience of, and policy dialogue between, OECD member countries and Middle East and North African countries (MENA). It reviews common barriers to designing and implementing a strategy for administrative simplification and offers 22 approaches to overcome them.

United Nations Development Programme

A Users’ Guide to Measuring Public Administration Performance

This Guide responds to a growing demand for more operational and nationally-owned measurement tools for public administration. It critically reviews the existing assessment tools and information sources which are readily accessible online. It provides practical guidance drawing on scenarios, and provides an exhaustive inventory of existing assessment tools and methodologies.